The Process
Step 1
Order Placed
New order for fixed Line and/or broadband placed, funds taken by card payment and direct debit setup via your chosen payment gateway.
Step 2
Order Received
The information is automatically transferred to the CRM and billing platform. Customer account initiated, and account documentation prepared.
Step 3
Order Processing
Details are received in real time by the provisioning team and the router is configured ready to be distributed for next day delivery.
Step 4
End user receives Router
Unbox, plug it in and enjoy.
Packaging
With 20 different designs to choose from our packaging service will give your product that edge over your competitors, printed in full colour and can be provided with or without custom insert or how to guide.
Having worked with a number of MVNO’s to produce a custom wallet and insert for their SIM. We have been able to streamline the process into the following simple steps:
- Select the packaging option that suits your product and budget.
- Choose the postage method.
- send us the artwork or allow us to provide you with options.
- select your opening quantity.
Fulfilment
For the most part, fulfilment in the E-commerce means a process where the channel partner takes steps to deliver an order to the buyer. And streamline their logistics via a smooth order fulfilment process.
Nobody wants to see their business receiving bad customer reviews and annoying chargebacks, this is why Mbills offers an end-to-end fulfilment service, streamlining the order journey and increasing customer satisfaction.
Order fulfilment comes with so many procedures which are all essential in a bid to make the order reach a customer’s doorstep. A channel partner has to deal with the entire order processing activity which is quite tedious and needs a number of resources. This is where Mbills order fulfilment platform steps in.
Our fulfilment service product offers a couple of services which revolve around making your products ready for shipment. To start with, you will have no need for a warehouse to store your inventory. It’s unquestionably the right way to go for any channel partner that wishes to streamline the process and reduce storage and staffing overheads.
Distribution
Distribution is sometimes confused with fulfilment services, in fact It’s very different! Distribution can make or break a company. A good distribution system quite simply means the company has a greater chance of selling its products than its competitors. The company that spreads its products wider and faster into the marketplace at lower costs than its competitors will make greater margins, absorb raw material price rises better and last longer in tough market conditions. Distribution is critical for any type of industry or service. The best price product, promotion and people come to nothing if the product is not available for sale at the point at which consumers can buy. Mbills E-commerce website offering, in conjunction with our CRM and MyMobile allow you and your partner businesses to distribute and monitor your stock efficiently and reduce over-ordering and waste.
